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Thread: IMPORTANT - Please read

  1. #1
    Club host Andy's Avatar
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    Default IMPORTANT - Please read


    UPDATE at 16.16
    We've continued testing and I am happy that we're all back working correctly again. Some members seem to have had an initial problem with getting back into the site again, and I'm pretty sure that those problems are due to old/corrupt cookies, and that following the three steps below will get you back working fine again. If you still have problems after following these steps, do drop me an email and I'll look into your particular case in more detail. Thanks for everyone's patience. UPDATE at 10.17We think that the access to members' area is now resolved, but it will likely need you to re-follow the instructions below in order to reset your access. I'll update again later when things have settled down

    UPDATE at 09.07
    Looks like there is another knock on problem so you currently won't be able to access content in the members area while we work on the problem. I'll post updates here as we have them.


    Original post at 09.03
    Sometime overnight, the company that hosts this site decided to make a change to the database connection, which brought the site down. Our super support guy has managed to get everything back and running with no loss of data but we have spotted a lingering problem - some of you will be randomly logged into only some parts of the site.

    It's simple enough to sort with these three small steps...

    1. In this forum area, go to to the top right and log out
    2. Clear cookies (you can just clear site cookies if you want to keep others, but clearing all won’t do any harm)
    3. log back in, selecting the ‘remember me’ if you usually select that option (recommended if not on hared devices)

    Apologies for the inconvenience. Hopefully there was not too much disruption for you.

    Andy
    The truth is deafening, no matter how quietly spoken.

  2. #2
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    Thanks for the update!

  3. #3
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    It has now put my response above your posting Andy.

    Edit just seen my time of posting was way out.

  4. #4
    Club host Andy's Avatar
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    I'll delete that 1st post of yours. There are some little gremlins that we're working through, which will hopefully settle down very soon.
    Thanks for your patience.
    Andy
    The truth is deafening, no matter how quietly spoken.

  5. #5
    Club Member Christelle's Avatar
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    Hi Andy,

    Please ignore my email. I came right

    Thanx
    Christelle
    Trust the process, the results will come

  6. #6
    Super Member Lindam's Avatar
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    Quote Originally Posted by Andy View Post
    There are some little gremlins that we're working through
    That'll be me then..! Xx
    Chaos: it's not just a theory... it's my life
    Linda: Reliably inappropriate...
    Living life like someone left the gate open

  7. #7
    Club Member grumbleweed's Avatar
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    I guess I've not been affected, as this is the first I've heard of it.
    Dear Stomach,you are bored,not hungry. So shut up.

  8. #8
    Club Member Christelle's Avatar
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    Quote Originally Posted by Lindam View Post
    That'll be me then..! Xx
    It's not always all about you, Linda
    Trust the process, the results will come

  9. #9
    Club Member Christelle's Avatar
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    Quote Originally Posted by Christelle View Post
    It's not always all about you, Linda
    Just joking!!!
    Trust the process, the results will come

  10. #10
    Super Member Lindam's Avatar
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    Quote Originally Posted by Christelle View Post
    It's not always all about you, Linda
    Oh I think it is Christelle
    Chaos: it's not just a theory... it's my life
    Linda: Reliably inappropriate...
    Living life like someone left the gate open

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